TL;DR: We do not store your audio. We do not store your translations. Your conversations are yours alone. We collect only what is necessary to run the app.
NeuroOrbit AI — Montreal, Quebec, Canada
Contact: mission@neuroorbitai.com
Your privacy is our top priority. Quiet Translator is designed from the ground up as a zero-retention application. Voice input is processed in real time and displayed on screen — nothing is recorded, saved, or stored anywhere.
This Privacy Policy explains exactly what data we collect, why, and what rights you have.
Quiet Translator requires access to your device microphone solely to provide real-time speech translation.
Your audio is streamed securely over HTTPS to the following AI service providers:
| Provider | Purpose |
|---|---|
| OpenAI (Whisper) | Speech transcription |
| Deepgram | Real-time transcription |
| AssemblyAI | Real-time transcription |
| DeepL via AWS Serverless Proxy | Text translation |
We do NOT save, record, or store any audio files — on your device or on our servers. Audio is streamed in real time and immediately discarded after processing. Server-side audio retention: 0 days.
Translated text is displayed on screen during your active session only. It is not stored in any database, log, or file after the session ends.
Server-side transcript retention: 0 days. On-device transcript retention: 0 days.
For billing, analytics, and account management we collect only the following anonymized metadata:
We do not collect the content of your conversations.
Account data: your email address and hashed password, stored solely for authentication and subscription management.
Metadata retention: 24 months from last activity, then automatic permanent deletion.
| Processing Activity | Legal Basis |
|---|---|
| Real-time audio streaming for translation | Performance of contract — Art. 6(1)(b) |
| Billing metadata | Performance of contract — Art. 6(1)(b) |
| Analytics and product improvement | Legitimate interests — Art. 6(1)(f) |
| Marketing communications | Your consent — Art. 6(1)(a) |
| Legal compliance | Legal obligation — Art. 6(1)(c) |
Audio streaming is processed by third-party AI providers acting as data processors under signed Data Processing Agreements (DPAs). These providers do not retain your audio after processing.
| Sub-Processor | Service | Privacy Policy |
|---|---|---|
| OpenAI | Whisper transcription | openai.com/policies/privacy-policy |
| Deepgram | Real-time transcription | deepgram.com/privacy |
| AssemblyAI | Real-time transcription | assemblyai.com/legal/privacy-policy |
| DeepL | Text translation | deepl.com/en/privacy |
Data may be processed on servers located in the United States and other countries.
Depending on your jurisdiction, you have the right to:
California residents (CCPA/CPRA): You have the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information.
Submit requests to: mission@neuroorbitai.com
We respond within 30 days (45 days for CCPA requests).
You may also file a complaint with your local supervisory authority — for example, your EU Member State DPA, the UK ICO, the CNIL (France), or the ANPD (Brazil).
We implement industry-standard security measures including TLS 1.3 encryption in transit, AES-256 encryption at rest for account data, strict access controls, and regular security reviews.
We will notify you of any material changes via email and/or in-app notification at least 14 days before changes take effect. Continued use of the application after the effective date constitutes your acceptance of the updated policy.